1. Introduction

Welcome to Cultivating Chaos. By using our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

2. Our Service

Cultivating Chaos allows you to send a handwritten message anonymously on a physical product (such as a potato, lemon, or orange) to a recipient of your choice.

We reserve the right to refuse or cancel any order that contains inappropriate, offensive, threatening, or illegal content.

3. Ordering and Payment

. All orders must be placed through our website: www.cultivatingchaos.co.uk

. Payment is required at checkout and is securely processed through Stripe.

. All products are priced at £12.00 each, unless otherwise stated.

. You will receive an email confirmation once your order has been placed successfully.

4. Messages and Content

You are solely responsible for the message you submit.
We do not accept messages that contain:

. Harassment, abuse, or hate speech.

. Threats or intimidation.

. Personal or private information about others without consent.

. Offensive or illegal material.

Cultivating Chaos reserves the right to edit or reject any message that violates these terms. If a message is rejected, you will be contacted and offered a refund.

5. Delivery

. We deliver only to UK addresses at this time (unless otherwise stated).

. Please ensure the delivery address you provide is accurate and complete.

. We are not responsible for failed deliveries caused by incorrect or incomplete address details.

. Delivery times may vary but typically take 3–5 working days after dispatch.

6. Refunds and Cancellations

Because each item is customised and written by hand, we generally cannot offer refunds or cancellations once the product has been created and shipped.

However, if there is a genuine issue (e.g., incorrect product or damaged item), please contact us at info@cultivatechaos.co.uk
within 7 days of delivery, and we’ll review your case.

7. Privacy

We take your privacy seriously.
All personal information is handled in accordance with our Privacy Policy

Your email and payment details are never shared or sold to third parties.

8. Limitation of Liability

Cultivating Chaos is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.

While we do our best to ensure your message arrives safely and as intended, we cannot guarantee delivery times or outcomes beyond our reasonable control.

9. Intellectual Property

All content on this website, including text, images, logo, and branding, is the property of Cultivating Chaos and may not be reproduced or distributed without written permission.

10. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with a new “Effective Date.” Continued use of the website after updates means you accept the revised terms.

11. Contact Us

For any questions about these Terms & Conditions, please contact us:
📧 info@cultivatechaos.co.uk